Terms of Use

<a href="/terms">General Terms</a>
<a href="/customer-terms">Customer Terms</a>
<a href="/promoter-terms">Promoter Terms</a>

Ticket Text Ltd Website Terms & Conditions

These Terms set out important information about Ticket Text’s website www.tickettext.co.uk (“Website”) and Your use of and access to the Website.

By using this Website, You agree to accept these Terms. If You do not, You should not use the Website and exit.

  1. About Ticket Text and the use of the Website

1.1. The Website is provided to You for Your personal use. It is intended to be a useful source of information about events, festivals, concerts or other productions (Events).
1.2. Ticket Text is a ticket agency and consequently we do not promote, host nor create the Events that are listed on the Website. We do not control these Events and we do not set their prices. We only charge our booking fee on top of the face value of the ticket. Therefore, as outlined in these Terms, we do not accept any other liability for any tickets purchased via our Website.
1.3. The Website is owned and operated by Ticket Text Limited whose registered address is 26 Red Lion Square, London WC1R 4AG.

  1. Intellectual Property

2.1. All content and materials on the Website are copyrighted and are protected under treaty provisions, worldwide copyright laws, trademark law, database rights and all other intellectual property rights.
2.2. Ticket Text’s materials may not be reproduced, copied, edited, published, transmitted or uploaded in any way without written permission from Ticket Text. Unless expressly stated in the limited license provision of these Terms, we do not grant any implied or express right to you under any of its copyrights, trademarks, or other proprietary information.
2.3. A user will have their use terminated by us if they use the Website to unlawfully transmit copyrighted material without a valid defence, fair use exemption or a license expressing consent by us.
2.4. Any user who submits or uploads material to the Website, including, without limitation, images, text, articles, graphics, video, audio or any other copyrightable material, must ensure that the material that they are uploading does not infringe on any copyrights or any other third party rights.

2.4.1. By uploading this Material You irrevocably and unconditionally grant Ticket Text a non-exclusive, worldwide, royalty-free licence. This includes the right for Ticket Text to sub-license the entire rights, title and interest in such uploaded Material so that we and any heir or successor may, subject to these Terms, use the Material in any way, including the right to copy, edit, adapt reformat, translate, create derivative works from, without limitation and to incorporate it into other work, distribute, perform, play, broadcast, use for commercial purposes and otherwise make it available to the public, either in whole or in part, or by copies, in any format or medium known now or which may be developed in the future, for the full period during which such rights subsist.
2.4.2. You will remain the owner of the copyright of any original Material that you submit or upload to the Website.
2.4.3. The above includes all renewals, revivals, reversions and extensions of the same and thereafter to the fullest extent possible in perpetuity.
2.4.4. The permission You have granted to us is non-exclusive and You may continue to use Materials in any way You see fit, including allowing others to use it, so long as such use in no way interferes with or impairs the rights You have granted to Ticket Text, its heirs or successors.

  1. Availability of the website

3.1. We cannot guarantee or promise that this Website will be error free, uninterrupted or virus free.
3.2. If a fault or error does occur with the Website, you should report it to [email protected] and we will endeavour to correct the issue as soon as we can.
3.3. Your access to the Website may be restricted to allow for maintenance, repairs or for introducing new content to the Website. Access will be restored as soon as reasonably possible.
3.4. Ticket Text reserves the right to suspend, at its discretion, the whole or part of the Website for any reason whatsoever. In this case, Ticket Text will aim to, but not be obliged to, give the user as much notice as reasonably possible. Ticket Text will not however be liable to the user for any loss whatsoever arising from such a suspension.

  1. Liability

4.1. The Website does provide content from other websites or resources and while we endeavour to make sure that materials included on the Website are sound, of a high quality and correct, we cannot guarantee the content nor make any warranties in relation to it.
4.2. If we are in breach of these Terms, we will only be responsible for any losses suffered by you as a result and to the extent that they are a foreseeable consequence of both us and You at the time you used the Website. Further, in any event, our liability will not include business losses such as lost data, loss of profit or interruption of business.
4.3. Clause 4 shall not limit or affect our liability if something we do negligently causes death or personal injury.

  1. General

5.1. If these Terms are not complied with, we reserve the right to terminate Your access and use of the site
5.2. These Terms represent the entire agreement and understanding between You and us. This will have priority over any and all other statements, agreements or understandings whether in writing or verbally.
5.3. From time to time we may modify these Terms and such changes and modifications shall be effective immediately upon them being posted to the Website. Your continued use and access to the Website shall be deemed as Your acceptance to the new modified Terms.
5.4. We may collect information about You. For more information about this please refer to our Privacy Policy.
5.5. These Terms will be subject to the laws of England and Wales. If You want to take court proceedings, You must do so within the United Kingdom.
5.6. At no time do we promise that the material or content on the Website will be appropriate or available for use outside of the United Kingdom. It is prohibited to access the Website from territories where the content or material is illegal or unlawful. If You do choose to access the Website from outside the United Kingdom, You do so at Your own risk and You are responsible for compliance with local law.
5.7. The Website does contain links to other websites, which are independent of Ticket Text, and accordingly we have no control over these sites. Any and all links that are provided are provided as a convenience to you as a user of this Website. Such websites do not imply our endorsement and we do not imply an association with their operators.
5.8. If you have any questions or queries please contact us at [email protected]